Coordinator Customer Service DUBAI Flydubai Jobs

Coordinator – Airport Services

Flydubai is hiring now Coordinator – Airport Services (DXB & DWC) for Dubai

Location: Dubai, UAE
Department: Airport Operations / Ground Services
Employment Type: Full-Time
Date Posted: 25 September 2025

Main Objective of Role

To consistently deliver high-quality service to flydubai passengers in check-in, boarding, special services, transfer, and arrivals. Ensure smooth and efficient passenger processing and support ground handling operations at DXB and DWC airports.

Key Responsibilities

  • Monitor check-in, departures, transfers, and arrivals.
  • Set up check-in areas and allocate desks and manpower.
  • Manage queue times and assist with documentation and baggage.
  • Ensure on-time boarding, flight departure, and arrival support.
  • Assist with passenger delays and disruptions.
  • Enforce safety and security policies across airport services.

Compensation and Benefits

  • Salary: AED 12,000/month
  • Child Allowance: AED 500
  • Shift Pattern: 4-On 4-Off / 5-On 2-Off
  • Travel Perks, Medical Insurance, Training & Development

Qualifications

  • High School Diploma
  • Fluent in English (other languages an advantage)
  • 2–4 years experience in airline operations preferred
  • UAE Nationals Only

Competencies

  • Customer Focus
  • Teamwork
  • Effective Communication
  • Accountability & Achievement
  • Resilience & Flexibility

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