Burj Al Arab Jobs Customer Service DUBAI Front Office

Guest Relations Executive

About Jumeirah

Jumeirah is a global leader in luxury hospitality and a proud member of Dubai Holding. With 31 exceptional properties across 13 countries, the brand is known for redefining Arabian luxury. Since opening the iconic Burj Al Arab in 1999, Jumeirah continues to deliver world-class experiences across its city hotels, beachfront resorts, and branded residences.

About Burj Al Arab

The sail-shaped Burj Al Arab in Dubai is a symbol of opulence and a leader in global hospitality. Famous for its architecture and service excellence, it offers refined dining and wellness experiences that continue to set industry standards.

Role Overview – Guest Relations Executive (Hostess)

We are hiring a Guest Relations Executive (Seasonal) to join our F&B team at Burj Al Arab. As the face of the outlet, your goal is to welcome guests warmly, deliver memorable experiences, and ensure a smooth flow of service.

Key Responsibilities

You will greet guests, engage in small talk, and ensure high standards of personalized service, especially for VIPs and returning guests. You’ll handle reservations and special requests, follow F&B service protocols, and maintain accurate guest data. Additionally, you will manage seating arrangements, support service staff, and assist with day-to-day outlet operations. You must maintain discretion, service continuity, and uphold our grooming and brand standards at all times.

Who We’re Looking For

To succeed as a Guest Relations Executive, you should have at least 1–2 years of experience in a similar role within a luxury hotel or premium restaurant. Fluency in English is essential, and knowledge of Russian or a European language is preferred. You should also be confident using tools like Microsoft Office, Micros, and Sevenrooms. Experience in multicultural hospitality environments is a strong advantage.

Why Work With Us

We offer a competitive, tax-free salary in UAE Dirhams along with world-class benefits. These include F&B discounts, reduced hotel rates globally, full healthcare, return flights, life insurance, accommodation, and more. At Jumeirah, you join a brand that values your growth and excellence.

Job Details

Job Title: Guest Relations Executive (Seasonal) – F&B
Location: Jumeirah Burj Al Arab, Umm Suquim 3, Dubai, UAE
Job Category: Food & Beverage
Schedule: Full-time
Job ID: 10391
Posting Date: June 23, 2025
Apply By: August 31, 2025

Apply Now

Join one of the most prestigious teams in hospitality. Apply today to become part of the world-renowned Burj Al Arab.

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