Qatar Duty Free, the award-winning retail arm of Qatar Airways Group, is hiring for the position of Senior Sales Assistant – Qatar Duty Free. If you’re passionate about luxury retail, customer service, and sales excellence, this opportunity offers a dynamic and rewarding career path at Hamad International Airport in Doha, Qatar.
About the Role: Senior Sales Assistant at Qatar Duty Free
As a Senior Sales Assistant, you will be responsible for driving sales across premium product categories while delivering a world-class shopping experience to international travelers. This specialized retail role requires advanced product knowledge, professional presentation, and excellent interpersonal skills to engage with high-end customers and maximize every sales opportunity.
You will represent Qatar Duty Free as a five-star shopping destination by delivering personalized service, maintaining merchandising standards, and contributing to the store’s revenue goals. From upselling and cross-selling to managing inventory and addressing customer concerns, your role is central to the store’s daily success.
Key Responsibilities
In your role as Senior Sales Assistant – Qatar Duty Free, your day-to-day duties will include:
- Delivering tailored shopping experiences that leave lasting impressions.
- Actively driving sales through product demonstrations and benefits-focused selling.
- Building customer loyalty through professional and courteous service.
- Ensuring high standards of visual merchandising and stock availability.
- Addressing and resolving customer complaints with care and professionalism.
- Maintaining a clean and attractive shopping environment.
- Supporting the brand’s image through ongoing training and grooming standards.
- Monitoring daily sales against targets and implementing strategies to exceed them.
Your proactive attitude, sales expertise, and customer-centric approach will help Qatar Duty Free maintain its global reputation for excellence.
What You Need to Apply
To qualify for the Senior Sales Assistant – Qatar Duty Free role, you should have:
- A high school qualification with at least 2 years of relevant sales experience.
- Strong communication skills in English (verbal and written).
- Proven ability to engage with customers and close sales in a luxury setting.
- Knowledge of merchandising, visual standards, and inventory care.
- A high level of integrity and professional behavior at all times.
- A pleasant, confident, and approachable personality.
Continuous learning through brand-specific training and a strong commitment to customer service are key to success in this role.
Why Work at Qatar Duty Free?
Qatar Duty Free is part of the larger Qatar Airways Group, one of the fastest-growing and most respected airline groups in the world. As a Senior Sales Assistant, you’ll not only work in a vibrant airport retail setting but also become part of a global organization that values ambition, excellence, and innovation.
This is more than just a job — it’s a career opportunity to work with a multicultural team, grow your skills, and take part in shaping the future of airport retail.
Job Details and Application
Job Title: Senior Sales Assistant – Qatar Duty Free
Location: Doha, Qatar
Application Deadline: 23 July 2025
To apply, visit the Qatar Airways Careers portal and search for “Senior Sales Assistant – Qatar Duty Free” to submit your application before the closing date.
